Congratulations... you're the Office Manager, responsible for the smooth hassle-free running of all aspects of your office. Problem is, you seem to be spending your day dealing with staff complaints because of the cleaning at your office. You'd love to change cleaning company, problem is, you've got a contract with the current cleaners. This is one of the 8 key mistakes office managers make - so today, we're going to show you how to avoid them... Mistake #1 - “It’s Part of the Tenant’s Agreement” You are unhappy with the cleaners your building provides but you think you have to stick with them (and a poor quality work). This is a myth that many building managers tell Tenants in order to make life easier for themselves. If you’re not happy, get the cleaning component taken out of your lease. Businesses do it everyday. There, I said it. Your landlord would much rather make you happy and keep you longer. It can be done. Then hire a commercial office cleaning service who will meet your needs. Mistake #2 - “It’s in the Contract”... Your current cleaner isn’t doing quality work, but you have a 12 month contract with them so you can't change. Wrong. You don’t have to put up with bad service and poor performance. Office or Strata cleaning service contracts allow for a customer to break
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When we think about good hygiene one of the first things we tend to think of is washing our hands on a regular basis. But good hygiene is about much more than that, and when lots of different people come together to work for one company in a single workplace, good hygiene becomes even more important. One of the best ways to keep a company’s premises looking as good as possible is to hire a professional cleaning company to come in on a daily basis to make sure everything is clean before the day’s work starts. But the employees can also do their bit to make sure high standards are continually kept up, especially if they are given the right facilities to be able to do so. Quite often this is simply the case of making sure all the relevant supplies are kept well stocked up by the company who does the cleaning. A good example concerns the supply of toilet rolls; the provision of hand sanitizers in every bathroom, and also antibacterial hand wash if desired. It may well cost the company more money to provide this kind of additional anti-bacterial item, but in the end it encourages the employees to keep up good standards, and this can have an effect on the rest of the company as well. One example of this concerns the amount of time that employees have off sick. It’s well known that
Many businesses are so pre-occupied with making money and developing their sales strategies that they pay too little attention to actually looking after the premises they run their business from. This can be enormously damaging to any business, but when the business concerned is a shop or business that has many customers or clients coming through the doors virtually every day of the week it can have a much bigger effect than you might realise. Even small things can have big consequences if you don’t take the appropriate steps to combat them. Let’s suppose for example you run a small store in a busy town. One of the floor tiles comes loose but instead of replacing it yourself or getting a professional company in to deal with it, you attempt to tape it down – with limited success. If someone tripped over that broken tile before you got round to getting it repaired, you could be sued for damages – which would stand a chance of crippling your business permanently. That’s why it’s so important to have an eye for how your business is doing in a very literal physical sense, because if you don’t you could end up finding yourself in just this kind of situation. It’s not only maintenance issues that can pose a problem either; if you let your standards of cleanliness slide then your
No matter where you run your business from, you will have daily cleaning and maintenance requirements that need to be met as soon as they become necessary. But no two businesses are the same and even though companies who provide cleaning and maintenance services do generally have a list of pre-defined services that they offer, you may not find they cover all your needs. That’s why you need to be prepared in advance if you are thinking of getting a company on board to take care of all those needs for you. If you arrange an interview with the owner or manager of a company and you don’t know what you really want done, the chances are you are not going to be too pleased with the results. A bit of pre-planning does wonders in this situation. If you ensure you go into the meeting with a list of your requirements you will find it much easier to discuss the services which can be supplied. To do this you should come up with a timetable and work out the days on which you will require particular services. For example you might need a cleaner every day of the week, whereas gardening maintenance may only be required on a weekly basis. Work out the best times for you to have each of these services in to be done, but be flexible when it comes to the amount of time needed for each one, since
While there are many different aspects that go to make up a great business, appearance is the one that can sometimes get less attention than it deserves. Yet it is also one of the most important. It doesn’t matter whether the business is situated in a warehouse or in one of the most modern office blocks in the area, appearances do matter and if you don’t pay enough attention to it your business will suffer as a result. If you have ever visited the offices, warehouses, studios or shops owned by another company and they have been less than impressive when it comes to appearance, you will know how that makes you feel. The business itself could be one of the nicest and most efficient ones in town but if that doesn’t extend to the tidiness (and worse, the cleanliness) of the premises, then it doesn’t exactly make you feel good about doing business with them. But it is completely different when you enter a building owned by a company that does all it can to look after its clients and customers. The feeling of cleanliness is evident from the moment you walk through the door and it conveys a feeling of care and attention. Any company which puts this much effort into how it looks is obviously going to be paying attention to every detail of their work too. In this sense, the way you